Privacy Policy at Israel Post

Israel Postal Company (Hereinafter: “The Company”) respects the privacy of users of the websites it manages and operates (Hereinafter known as “Israel Post websites” or “The Websites” and adopt a privacy policy of the Privacy Protection Council. Following the Company’s decision to publish its policy on privacy protection on websites, it undertakes its compliance with this policy to users.

This privacy policy is worded in masculine form for convenience purposes only and covers both sexes. The policy aims to explain the Company’s practices with regards to user privacy on its website, and how the Company uses information provided to it by users of the Website or that it compiled during use of the website.

Some Israel Postal website services requires registration. As part of the registration, you will be required to disclose personal information such as your name, address, telephone number, email address or credit card details in your possession. This information is information that you are knowingly disclosing during the registration to the websites or services provided therein and/or through them. The mandatory fields must be fed the details and they will be explicitly marked. It is clarified that you are under no legal obligation to disclose said information. On the other hand, failure to disclose the requested data in the mandatory fields will prevent you from registering with the services that require registration.

When using the websites, information about your practices, preferences, products and services you acquired, information or ads you read on websites, pages you viewed, proposals and services that interested you, payment methods you used, the location of the computer used to access the Company’s websites, etc. Israel Postal stores information in its databases. This data, as well as data you will disclose when registering for the various services on Israel Postal websites, will only be used in accordance with the law and this privacy policy.

The details you will disclose and the details to be compiled about you when using the Israel Postal websites, including personal information will be stored in the Company’s databases. Use of the Israel Postal website services indicates your consent to your details being stored and managed in the Company database. The information will be used in accordance with the provisions of this privacy policy or in accordance with the provisions of any law – for the purposes listed below:

To allow you to use the services offered by the Company and/or any of its agents on Israel Postal websites;
To improve and broaden the services offered by the Company and/or any of its agents, including to create new services and content that are tailored to the users’ requirements, to amend or cancel existing services and content;
To send you updates, notices and additional information related to the services offered by the Company, subject to the provisions of the law;
To analyze, control and disclose statistical information to third parties. This information will not personally identify you;
To adequately operate and develop Israel Postal websites, including to provide you with support and handle requests or complaints;
To resolve malfunctions on Israel Postal websites and/or in the services provided therein;
To enforce the terms of use, in order to comply with the requirements of the law, regulation or any other legislation, and in order to help the relevant authorities and any third party, when the Company believes in good faith that it must do so;
In any dispute or legal proceedings between it and the Company or between it and other users in the service;
If the Company is required to disclose the information by legal authorities
For any other purpose, specified in this privacy policy or in the relevant terms of use for any service.

Israel Postal will not send to third parties your personal details and information compiled about your activities on the website, insofar as the details and information personally identify you except under the following circumstances:

If the company is legally obligated to disclose your details or information about you to a third party, or if the Company receives a judicial order instructing it to disclose your details or information about you as specified.
During the purchase of products and services from commercial partners and content of the Israel Postal Company, or if you participate in the content activity of a third party, or in joint activities of the Israel Postal Company and a third party displayed on Israel Postal websites. Under these circumstances, the partners will be sent information they require to complete the purchase process, management of relevant content activity and maintenance of contact with you.
If you violate and/or attempt to violate the terms of use of the Company’s websites and/or any of the services offered therein, or if you operate the Company websites and/or with regards to them and their activity in violation of the law.
Any dispute, allegation, claim, demand or legal proceedings, if any, between you and the Israel Postal Company.
If the Israel Postal Company believes that disclosure of the information is necessary to prevent significant harm to you or to another party.

If Israel Postal Company organizes its activities or the activity of the websites in the Company or another corporation – and if it merges with another person or will merge the activity of the websites with the activities of a third party – it will be entitled to transfer to the new Company or Corporation a copy of the information retained about you on the websites or any statistical information it has, pursuant to said company or corporation accepting the provisions of this privacy policy.

The Israel Postal Company websites use Cookies for the regular and functioning operation, including to compile statistical data about use of the websites, to verify details, to adapt the websites to your personal preferences and for information security purposes.

Cookies are text files that your browser creates according to a command from the Israel Postal websites. Some cookies expire when you close the browser and others are stored on your computer’s hard drive. If, for example, you use Windows operating system, and the Microsoft Explorer browser, you can find them in the c\:windows\cookies and in c:\windows\Temporary Internet Files.

Cookies contain information such as the pages you visited, location of the browsing and the length of time you spent on the websites, information that you want to see when entering the websites, etc. Cookies are used to eliminate the need to enter your details each time you revisit some of the of the Israel Postal websites that require registration. Israel Postal Company adopts precautionary measures to ensure that only its servers can read and understand the information stored therein.

If you do not want cookies to be used on your computer, you can block this by changing your browser settings. To do this, please consult the Help file on the browser. Neutralization of the cookies might prevent you from using some of the services and features on the Postal websites and even other websites.

Additionally, you can delete Cookies from your computer at any time. You should do this only if you are convinced that you do not want the sites to be adapted to your preferences. Whereas cookies occasionally spare you the need to enter user names and passwords, do not delete them unless you are convinced that you initially recorded all details required to use the sites in a safe location.

Some of the services on Israel Postal websites, such as the Companies Registrar service or government ministry services, are managed by commercial partners and Company content. These services are provided through the computers of said partners rather than form Israel Postal Company computers. During your use of these services, you may be asked to provide personal details, or information about you will be compiled. Use of this information is subject to the privacy policies of the service administrators and not to the privacy policy of Israel Postal Company, hence the recommendation that you view their privacy policy documents as well.

Privacy Policy at Israel Post